Recently we caught up with Thomas Murphy, a barista, sales assistant, and web designer at Mother Goose Interiors & Coffee Shop. He shared his approach to coffee-crafting, his passion for working in a family-owned business, and why he enjoys using Change as the iPad point of sale app in Mother Goose's coffee shop.
Thomas Murphy, a Barista, Sales Assistant, and Web designer at Mother Goose Interiors & Coffee Shop in Macclesfield, United Kingdom.
Why I do what I do:
Working in a family business is so personal and enjoyable, even borings tasks like cleaning the coffee machine are fun. I enjoy the close relationship with customers and being around friendly people.
I approach my craft with:
A big smile on my face and friendly attitude. I love making the funky patterns on the tops of the coffees. It’s the small things that make me happy with what I do.
Change helps me:
Handle lots of customers' orders fluidly and clearly. With Change, I can have on-going order tabs to keep everybody happy, including the customers.
My favorite thing about Change is:
The picture buttons. They make items stand out on the screen, so selling items is more personal. It makes navigating the POS more interesting and less boring.
My team's favorite thing about Change is:
It works for everyone. We have a few people who aren’t quite tech-savvy, but Change is so simple, yet functional, that it makes everything a walk in the park compared to other POS systems.
Change has helped our coffee shop:
From the basics to taking orders, to the advanced task of managing multiple orders at once. The best part is it’s designed in such a way that all the borings tasks look elegant and fun to do.
In five years, I see Mother Goose's coffee shop:
Having the same happy customer satisfaction and easy workflow thanks to Change.
Visit the Mother Goose Coffee Shop website.